Accountholder Frequently Asked Questions

Q.	Are there limits on how much I can spend on my debit card?
Q.	Can I change my PIN?
Q.	How do I activate my debit card?
Q.	How do I know what my PIN is for my debit card?
Q.	How do I reorder checks or debit cards?
Q.	How do I report a lost or stolen debit card?
Q.	How do I update my address, phone number, email address, statement delivery preference, password and security questions?
Q.	I tried to purchase over-the-counter medication at a convenience store. Why was my card declined?
Q.	What are the different ways I can use my debit card?
Q.	What should I do if I cannot remember my PIN?

Accountholder FAQs