Employer Support
Business Relations
Contact Business Relations at (866) 357-5232 or email them at businessrelations@hsabank.com.
Pre-Enrollment Services
Custom HSA Program Design and Communication Tips
Based on a series of questions asked by your Business Relations Coordinator, specific recommendations regarding program design and tips for presenting the HSA can be provided. You will need to provide information such as number of employees, number of traditional plans, your HSA plan objectives, premiums and the amount you plan to contribute to the HSAs.
Customized Service
When you select HSA Bank as your HSA administrator, you and your employees receive the best customer care in the industry. Service is customized to fit your needs and a team is assigned to support you every step of the way.
Implementation Assistance
HSA Bank provides many tools that are useful to employers. Our Business Relations Coordinators will guide you through the Group Online Enrollment (GOE) system, Group Online Contribution (GOC) system and Employer Administration Area to ensure you’re receiving the maximum benefit. We will also explain our Employer Communication Kit and provide guidance on how to communicate your HSA program to your employees.
Enrollment Services
Employee Training
Rolling out a new healthcare option can raise many questions from your employees. HSA Bank can assist you with enrollment by providing live webinars. These webinars can be used to educate your employees on HSAs and answer any questions. In some locations, we may even be able to provide on-site educational sessions or enrollment meetings.
Enrollment Status Reporting
If you opt for the GOE option, you are able to monitor employee enrollment, add eligibility questions and view enrollment reports through the Employer Administration Area. Both the GOE and Electronic File Enrollment also provide email notifications regarding your employees’ enrollment progress.
Ongoing Services
Email-Based Communication Reminders and Updates
Your HSA support does not end at enrollment. HSA Bank will keep you up-to-date on product enhancements, consumer-driven healthcare and HSA legislative changes with our monthly e-newsletter. Through the Employer Administration Area you can opt in to receive email notifications on contributions, enrollments and employee list changes.
Program Design Evaluation
Your HSA program should evolve as your employees’ awareness increases. Our Business Relations Coordinators will review your HSA program with you on an annual basis. We will look at the pros and cons of your current program design and provide recommendations. Let us use our years of experience to help you build and maintain a program that is perfect for your needs.
Ready for dedicated support for your HSA Program? Contact HSA Bank's Business Relations Coordinators today. Business Relations Coordinators are available Monday through Friday, 7 a.m. - 7 p.m., CT at (866) 357-5232 or businessrelations@hsabank.com.
Employer Manual
This comprehensive manual provides detailed information regarding every aspect of working with HSA Bank. The Employer Manual can be downloaded or printed to use as a desk reference for your HSA program.
Employer Admin
The Employer Administration Area is your gateway to managing your HSA program at HSA Bank. This site allows you to view an employee list, upload contribution data, submit contributions online and sign-up for employer updates. You can even access our educational resources such as the Employer Communication Kit.
Employer Reports
With HSA Bank you never have to wonder how your HSA program is being utilized. We provide standard monthly reports on the average balances, contributions, distributions and utilization of account options, which is based on the aggregate data of your employees. Looking for additional information? We may also accommodate custom reporting requests. Contact our Business Relations Coordinators at (866) 357-5232 to begin receiving the standard monthly reports or to request a custom report. *Due to confidentiality regulations we cannot report individual HSA statistics.