Frequently Asked Questions

HSA FAQs
HSA
FSA FAQs
FSA
HRA FAQs
HRA

HSA FAQs

How long does the employee enrollment process take?
When can my employees expect to receive their Health Benefits Debit Card and/or checks?
Can you still open an account for an employee if their identity cannot be verified through HSA Bank's automated process?
Can HSA Bank work with my payroll vendor so that contributions can be deducted from employee paychecks?
Can I contribute bonus HSA funds to one employee's account because they have greater health issues?
Do I need employee Social Security Numbers (SSNs) and account numbers to make contributions with the Employer Contribution Form?
When reviewing their HSA, can employees tell the difference between employer contributions and their own?
What is the difference between Employer, Pre-tax employee, and Post-tax employee contributions?
When can I start funding my employees' accounts?
What is the "daily limit" for Group Online Contributions (GOC)?
How can I access various forms, such as the Employee Remove form, Group Online Contribution (GOC) form, etc.?

FSA FAQs

What is an FSA?
How does an FSA work?
What are the differences between Healthcare FSAs, Limited Purpose FSAs, and Dependent Care FSAs?
How much can my employees contribute to a Healthcare FSA?
What if an employee doesn't use all of their funds within the year?
What happens when an employee's employment ends?

HRA FAQs

What is an HRA?
What types of medical expenses are covered by an HRA?
Can an employee use an HRA if they have health insurance?
What happens to an employee's HRA funds if they leave the company or retire during the plan year?