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Press Release: HSA Bank Health & Wealth IndexSM reveals where Americans stand with their physical and financial well-being


Media Contact: Alice Ferreira, (203) 578-2610

Milwaukee, March 07, 2018 — HSA Bank, a division of Webster Bank, N.A., released the HSA Bank Health & Wealth IndexSM for 2018, a new report that explores how today’s consumers are faring when it comes to their financial and physical health. More than 1,000 U.S. adults were surveyed about their health plan enrollment status, health practices, ability to pay for health-related expenses, and level of engagement in their own health and wealth. The results showed that 41 percent never save money for future healthcare expenses and 35 percent never consider cost when selecting health services.

Each survey participant received a health score and a wealth score, which were combined to produce their overall health and wealth consumer index score. The score for each respondent ranged from zero to 100. The higher the score, the more engaged the consumer is in terms of their physical and financial health. Based on these scores, respondents were grouped into four categories: optimally engaged, highly engaged, moderately engaged, and minimally engaged.

"The survey indicated that today's consumers are taking a proactive approach maintaining their physical health, but not necessarily their financial health," said Chad Wilkins, executive vice president of Webster Bank, and head of HSA Bank. "However, the research did find that consumers enrolled in high deductible health plans (HDHPs) with Health Savings Accounts (HSAs) are generally ahead of the curve when it comes to wealth engagement."

The average index score for consumers enrolled in an HDHP is 75.5, placing them in the optimally engaged category and higher than the average consumer score of 62.4. Ultimately, this shows the valuable role that consumer-directed health (CDH) plans can play in keeping consumers physically and financially healthy. Educating consumers on the costs of medical services creates a new level of awareness for them and makes them responsible for their health and financial well-being.

Key findings from the report show that although consumers are paying attention to their physical health and engaging in healthy lifestyle behaviors, opportunities exist for employers, benefit administrators, and healthcare providers to further educate consumers on the various factors that play a critical role in influencing physical and financial health.

1. Consumers can improve their focus on the financial aspect of healthcare.
2. Consumer confidence in health plan coverage does not align with their financial literacy of health plans.
3. Consumers are making lifestyle changes to improve their health.

To view the full report, visit

To get your personal health and wealth index score, visit:

About the study

A survey of more than 1,000 randomly selected U.S. adults ages 18+ was conducted in order to gauge physical and financial health across the country. It was designed to provide participants with an overall health and wealth consumer index score. Respondents were asked a series of questions about their health plan enrollment status, health practices, ability to pay for health-related expenses, and confidence in their own health and wealth.

The survey was commissioned by HSA Bank and executed by a third-party organization. The margin of error for this sample size is +/-3.09 percent at the 95 percent confidence level. Smaller subgroups have larger margins of error.

About HSA Bank

HSA Bank is a trusted leader in consumer-directed healthcare (CDH), focusing on Health Savings Accounts (HSAs) for over two decades and serving as both the bank and administrator. Discover how we can support your benefits strategy with our comprehensive account-based health benefit solutions that include HSAs, Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), and Commuter Benefits. With a reputation for outstanding service and thought leadership in the CDH space, we offer one platform and one portal for all of our members. HSA Bank inspires nearly 2.5 million members and more than 35,000 employer groups to own their health by making it easy to access, understand, and afford healthcare. As of December 31, 2017, HSA Bank had $6.3 billion in total footings comprising $5 billion in deposit balances and $1.3 billion in assets under administration through linked investment accounts. HSA Bank is a division of Webster Bank, N.A., Member FDIC.