About Us / Customer Support & Business Relations

Customer Support & Business Relations


Holiday Hours
In observation of Thanksgiving, HSA Bank will support the following business hours.

Business Relations
  • Thursday (11/26) Closed
  • Friday (11/27) Open at 7am CT

  • Client Assistance Center
  • Wednesday (11/25) Closes at 10pm CT
  • Thursday (11/26) Closed
  • Friday (11/27) Open at 7am CT

  • At HSA Bank, we are committed to providing you the highest level of customer service available in the industry. Whether you're a member or employer, we'll make sure you get the most of your health account(s).

    Business Hours

    Business Relations Team (for employers, agents, or business partners)

    Phone: (866) 357-5232
    Email: businessrelations@hsabank.com
    Monday-Friday: 7 am - 7 pm, CT

    Client Assistance Center (for members)

    English: (800) 357-6246
    Spanish: (866) 357-6232
    Available 24 hours a day, 7 days a week.


    Member Website

    You can also get 24/7 access to your account by logging into the Member Website.

    Lost or Stolen Debit Card?

    During business hours, contact the Client Assistance Center at (800) 357-6246.
    On holidays, please call (800) 523-4175.

    Our Mailing Address

    Regular Mail:
    HSA Bank
    P.O. Box 939
    Sheboygan, WI 53082-0939

    Overnight Mail:
    HSA Bank
    605 North 8th Street, Suite 320
    Sheboygan, WI 53081

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