About Us / Customer Support & Business Relations

Customer Support & Business Relations


At HSA Bank, we are committed to providing you the highest level of customer service available in the industry. Whether you're a member or employer, we'll make sure you get the most of your health account(s).

Business Hours

Client Assistance Center (for members)

English: (800) 357-6246 | (414) 978-5294
Spanish: (866) 357-6232
Available 24 hours a day, 7 days a week.
Email: askus@hsabank.com

Member Website

You can also get 24/7 access to your account by logging into the Member Website.

Business Relations Team (for employers, agents, or business partners)

Phone: (866) 357-5232 | (414) 978-5282
Email: businessrelations@hsabank.com
Monday-Friday: 7 am - 7 pm, CT

Lost or Stolen Debit Card?

During business hours, contact the Client Assistance Center at (800) 357-6246 | (414) 978-5294.
On holidays, please call (800) 523-4175.

Our Mailing Address

Regular Mail:
HSA Bank
P.O. Box 939
Sheboygan, WI 53082-0939

Overnight Mail:
HSA Bank
605 North 8th Street, Suite 320
Sheboygan, WI 53081

It Takes Less Than 10 Minutes to Open an HSA

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